How we work with you:
At Scientech Resumes, we understand that choosing a professional resume writer is a significant investment in time, money, trust, and your future. Therefore, we take our obligation to make your investment work for you very seriously.
This means that writing a powerful and effective resume is a serious endeavor and collaborative partnership that is focused on getting to know you professionally, understand your career goals and aspirations, and formulate a solid strategy that aligns with your career target.
We believe in doing more than equipping you with powerful and effective career-marketing documents. Writing you an exceptional resume is only part of the process. Knowing how to use it effectively in your job search is something else. We help you to do both exceptionally well.
Receive one-on-one personalized attention:
We pride ourselves on taking a holistic approach that is focused on asking smart and introspective questions that uncover your unique value, credibility, and expertise, while also providing us with an idea of your personality and tone of voice. After all, it’s important that your documents sound like you! Consultations can last anywhere from 60 to 90 minutes and can be conducted over the phone or Skype if you prefer a more face-to-face approach. During this call, we will iron out the details of your career target, hone in on your key strengths and other performance-specific qualities, and discuss your career history, more specifically the key milestones, results, achievements, and contributions most relevant to your career target
We work with clients around the world and offer flexible appointment times to accommodate you and your schedule. If you require a weekend consultation or work to be done over the weekend, additional fees will be applied. If you require a weekend consultation, please let us know in advance to ensure Kate’s availability.
Prior to the consultation, we will provide you with an outline summarizing the key components that will be covered during the call and includes contemplative questions that are specifically designed to help stimulate your thinking and internal reflection in advance of the consultation. We do not require you to fill out any client information questionnaires unless you do not have an existing resume. Some of our clients have expressed that writing their thoughts helps to organize their mind in preparation for the discussion. On the other hand, some clients don’t want to feel like they have homework.
Whichever you choose to do is fine with us, as long as you come prepared to discuss these key areas for our scheduled consultation:
Some important notes regarding the consultation process include:
Cancellation: We understand that external factors can arise outside of your control. If a sudden emergency should arise and you need to reschedule, you may do so at no extra charge for the first time. If subsequent cancellations should follow, you will be billed a cancellation fee of $25 for each additional cancellation. Cancellation fees must be paid in full before further services can be provided.
No-Show: Scientech Resumes schedules consultations in advance and purposely foregoes other bookings to accommodate time available for client consultations. Failure to show up for your scheduled consultation will result in a charge of $150 to compensate for the loss of scheduled time that could have been reserved for another client. No work will resume until the no-show fee is compensated.
Late arrival: Arriving more than 15 minutes late for the consultation without notice will be treated as a no-show and will result in a $150 charge. Consultation times will not be extended beyond the 90-minute timeframe due to lateness.
The writing process:
Scientech Resumes delivers all projects on or before 10 business days (excludes weekends and holidays) following the consultation, although we make every effort to deliver them to you sooner. If your needs are more urgent, we do offer 3- and 6-business day turnaround times at a premium fee. Additionally, if you require work over a weekend, you may incur 3- or 6-day rush and weekend fees. If you require rush turnaround, please call ahead to ensure Kate’s availability in accommodating your request.
You are more than welcome to communicate with us throughout the writing process through phone or email. For a faster response, email is recommended since we are often booked with client appointments throughout the day.
Your new documents will be delivered with the following BONUS materials:
Comprehensive strategy: This document will outline the different sections of your resume and other documents, detailing why these sections have been written and structured the way that they have, while hopefully answering any questions you may have as you review your documents.
“How to Optimize Your Resume for Digital Eyes”: This PDF walks you through how the modern job market works, including the rise of applicant tracking systems (ATS) and how to customize your new resume and cover letter for each individual role that you apply for (with examples illustrating how to do so). That may sound overwhelming, but trust us when we say that this process is a lot easier than it sounds!
“Scientech Resumes: 7-Step Guide to Interview Preparation”: This guide covers all phases of the interview preparation process including how and where to research a company, align your qualifications to the target role, understand interview questions (and the different ways they are asked), plan what to wear and what to bring, and how to effectively follow-up with your interviewer(s).
Job search strategy checklist: A 1-page checklist to ensure that you cover all of the necessary angles before submitting a job application.
Fine-tuning your new documents:
Following the initial document delivery, you have 21 days to review your new documents. Edits are typically minor and can easily be handled through email. However, if you prefer to discuss any key areas on your resume in more detail or have a more open-ended question that is not so easily addressed via email, phone or Skype sessions can be scheduled in 30-minute blocks here (select option 3).
Some key items to keep in mind during the revision process include:
Unlimited revisions, within reason (see Terms and Conditions), are offered within the 21-day project window. While we want you to feel confident about your new resume, Scientech Resumes reserves the right to challenge you on edits that are not to your best benefit.
Revisions can be provided via phone or email. Scientech Resumes will incorporate any changes and other modifications within 48 business hours.
*A significant departure from the original draft will result in additional fees being incurred since it is considered a completely different resume.
Opportunity for package upgrade. We offer all of our clients the opportunity to upgrade their career-package by paying the difference. This option can be accessed any time within the 21-day project window and can result in savings down the road.
All final edits and requests for edits must be made no later than 1 day before the conclusion of the 21-day project window. While we make every effort to follow up with you by phone and email, if we do not hear from you by the project closeout date, your new documents will be finalized and emailed to you as is. Any edits required after the 21-day project window will be billed at the hourly fee of $150/hour.
Once you approve your documents for finalization, we will create the finalized versions of your documents.
Your final documents:
Your new resume will be created in 3 different formats (MS Word, PDF, and ATS-optimized MS Word version) and you will receive a 1-page PDF outline summarizing when you would use each version during your job search. Any additional documents that you order, such as a LinkedIn profile, cover letter, thank you letter, etc. will be provided in MS Word.