FAQs

For your convenience, our most common client questions are answered right here.

Q: Where are you located and how do you do business?

Scientech Resumes is located in the beautiful pacific northwest in Gig Harbor, WA and works with clients worldwide. All business is conducted remotely via phone, email, or Skype.

Q: What are the benefits of choosing Scientech Resumes over other resume writing companies?

Kate is a certified resume specialist who loves creating resumes, LinkedIn profiles, and other career-marketing documents for professionals in the science and engineering, IT, biotechnology, R&D, healthcare, and STEM fields. Her credentials include a certified resume specialist in science and engineering (CRS+ES), a certified professional resume writer (CPRW), a REACH certified social branding analyst, and a Master of Science in applied chemistry. Additionally, she is a member of the PARW/CC, NARW, and CDI, and is the currently the only member of CDI to hold the CRS+ES credential.

Kate’s services are highly personalized, which means that you will have access to her the entire time during the process. She prides herself on being incredibly responsive with a high value on customer service.

By hiring Scientech Resumes to write your interview-winning resume, you will benefit from the following:

  • Access to a certified writer who will craft a powerful and effective resume that stands out from the rest of the applicant pool so that you can get an interview and be hired for your dream job.
  • A member of multiple leading membership organizations that provide ongoing mentoring, training and educational opportunities for its members to ensure that their skills remain on the cutting edge of the resume writing industry.
  • A former chemist and engineer, with a strong investigative research background, who understands the messages that resonate within the STEM sectors, and knows how to highlight your technical expertise without the readers becoming swept up or distracted by industry jargon.
  • Excellent resume writing, editing, style, and design skills with the combined power to transform your resume into an attractive, well-written, and compelling document that effectively markets your unique value.
  • The ability to target your career and industry by discerning what should or should not be included on your resume, and expressing it in a clear and professional manner.
  • An experienced resume writer and perpetual student who has written hundreds of resumes, for people in diverse technical industries, while continuing to build upon her own knowledge level through ongoing training and commitment to the resume writing industry.
  • A fresh, unbiased perspective from a professional who can spotlight your remarkable accomplishments, write away any negative aspects, and save you from being your own worst critic.

You can feel confident that you will love your professionally written resume, and so will your future employer!  

Q: What fields do you specialize in?

Scientech Resumes has written resumes for clients in all industries with a specialization in writing resumes and other career marketing documents for science, technology, engineering, and mathematics (STEM) professionals. Some of Kate’s clients include IT professionals, engineers, Geospatial Information Specialists (GIS), statisticians, data analytics, R&D directors, environmental scientists, chiropractors and healthcare specialists, as well as Masters and Ph.D. candidates. If it’s science-y or technical, you are in the right place!

Kate is also unique in that she leverages her previous experience living abroad to help English-speaking expatriates, or clients searching for a science or technical position overseas, by researching and developing powerful resumes that resonate with the target country’s resume writing standards. Many STEM professions offer fantastic opportunities to work overseas. If you have a desire to work abroad or are currently living overseas, and seeking a new role to gain a different perspective, experience living and working in a foreign country, and enhance your professional success story, ask about our international resume service.

 


Our mission is simple. No matter what your situation, we are committed to getting to know you on a professional level, uncover your unique value, build an outstanding resume based on each your specific job target and career goals, and further motivate the reader to take the next step in the hiring process – calling you for an interview!


 

Q: What forms of payment does Scientech Resumes accept?

Scientech Resumes processes all payments through PayPal, including all major debit and credit cards.

Q: Can I pay by check?

Please contact us if you need to pay by check. This option is only recommended if you are not in a hurry to receive your new documents. All payment must be collected and cleared up front before any work can begin. If you have any questions about payment options, please call (253) 313-8071 or email us directly at kate@scientechresumes.com.

Q: Do you require all payment up front?

Yes. The project will not begin until the full payment is collected.

Q: What if I want to work with you, but cannot afford your services right now?

Scientech Resumes now offers financing with PayPal credit if you cannot afford to pay the full amount up front. Through this service, you can enjoy the comfort and flexibility of buying now and spreading out the payments over several months.

Additionally, Scientech Resumes offers a complimentary resume analysis service where we will review your current resume and provide helpful tips and advice on how you can make it stronger and more effective in your job search. With this service, you will also receive education on the 3 key elements that make up a strong resume that gets results.

Q: Do you offer interview coaching?

As of right now, Scientech Resumes does not offer interview coaching. We are planning to offer this service within 2018.

Q: I need my project done right away. Do you offer a rush service?

Yes. Please note that by selecting a rush service that extra fees will be applied. This option can be found at the bottom of the services page and can be selected when you make your purchase. 

*Note: If you are planning to purchase a RUSH order, please call or email ahead of time before ordering to ensure Kate’s availability in accommodating your needs.

Please also note that if you need a project done over the weekend, you may incur both 2-day and 6-day rush as well as weekend rush fees.

Q: Does Scientech Resumes work internationally?

Yes. Kate has worked with clients from all professional backgrounds located worldwide including Australia, Mexico, the UK, the Netherlands, Germany, Italy, Pakistan, India, and Thailand to name a few. All prices are given in US dollars regardless of your location. Scientech Resumes also performs the necessary research involving the resume writing standards of your respective country.

 Q: How much does the service cost?

Prices vary depending on the amount of professional experience you have, where you are planning to take the next step in your career, and what services you require. My pricing and service packages for your career level can be viewed by clicking on the Prices & Packages tab. My upfront pricing lets you know exactly how much you will spend on your resume before we even begin. If you are considering any of my additional services, such as a cover letter, LinkedIn, or post-interview thank you letter, please consider the cost savings of a packaged deal.

Q: Do you offer discount packages?

All of my resume packages incorporate a discount when you purchase a resume and a cover letter together. See Prices & Packages for further details.

Q: What if I don’t know what career-level I fit into?

Before you purchase your order, please check with us to make sure that you are purchasing a package at the correct career level. Scientech Resumes reserves the right to place you at a higher or lower career level depending on the amount and/or complexity of work involved. 

Q: I need more than one resume at the same time. Do I receive a discount?

Yes. If you are applying to more than one job in various industries, a discount will apply. Please email kate@scientechresumes.com for further assistance.

Q: What is your turnaround time?

Due to the increasing demand for our services and the fact that Scientech Resumes does not outsource any work, our standard turnaround time for when you will receive your initial documents is approximately 10 business days (not including weekends).

Q: How does your process work?

Please see below for the step-by-step procedure for working with Scientech Resumes:

(1) Complete your resume order.

Select your resume package or services and complete your order by following the secure, online payment process. All orders are placed through PayPal. Visa, MasterCard, Discover, and American Express are all accepted. If you require further assistance, please email me at kate@scientechresumes.com or call us at 253-313-8071.

Note: We do not begin any work until your full payment is received.

(2) Upload and send your information.

Upload your existing documents, including your current resume, LinkedIn URL, and at least one job posting of a position that you are looking to target. If you do not have an existing resume or a job posting, that is OK. We do not need one to get started. Complete the online form to provide details of your contact information, email address, and the types of position(s) that you want to pursue.

If you do not feel comfortable uploading your documents through the online form, you can email them directly to us at kate@scientechresumes.com. Once your full payment and your uploaded documents are received, you can schedule your consultation via the online scheduler on the contact page here. Select option 2 – Resume Strategy Session – and you will be directed to the calendar, where you can select your time zone and choose an available day and time to schedule your resume consultation. After you’ve completed the scheduling, you will receive a confirmation email with the scheduled date and time of your choice for your reference. a brief client information questionnaire will be emailed to you to start the process. Upon its completion, you can email it back to me and I will follow up with you to set up a time for a consultation via phone or Skype, depending on your preference.

All consultations are conducted over the phone or through Skype. Please let us know if you prefer a Skype call at least 24 hours in advance of the consultation.a brief client information questionnaire will be emailed to you to start the process. Upon its completion, you can email it back to me and I will follow up with you to set up a time for a consultation via phone or Skype, depending on your preference.

a brief client information questionnaire will be emailed to you to start the process. Upon its completion, you can email it back to me and I will follow up with you to set up a time for a consultation via phone or Skype, depending on your preference.

(3) Receive a one-on-one personalized consultation.

You will have a one-on-one consultation with me via phone or Skype. The consultation process is very holistic. The first part will iron out the details involving the focus of your resume and what role(s) you wish to target. The second part will focus on your key strengths and other performance-specific qualities most relevant to your target role. During the third part, we will dive into detail on your career chronology, where the primary focus will be on the last 10 years of your work experience since this is what the majority of employers are interested in.

We will wrap up the consultation with a few miscellaneous questions to make sure that we cover all the angles and then you will receive a brief rundown of how the process will work following the end of the consultation. We will also follow up with you via email detailing the date that you can expect to receive the initial versions of your documents.

Consultations typically last at least 60 minutes and can go as long as 90 minutes. Therefore, we ask that whichever time you schedule your consultation that you build in at least 90 minutes of uninterrupted time in case the discussion should last the full amount of time.

(4) Review your new documents.

You will receive your new resume and any other documents that you ordered on or before 10 business days following the consultation.

Q: What if I do not have an existing resume?

No existing resume? No problem. In that case, we will provide you with a client information gathering questionnaire to facilitate the resume development process. The questionnaire is designed for you to reflect on your current career goal, key strengths and other performance-specific qualities, and professional achievements and contributions to date.

Your resume will be created based on the information that you provide in your questionnaire and during the follow-up consultation. Failure to submit the correct information needed to create a powerful and effective resume will result in the delay of the project. 

Q: Do you provide revisions to my resume?

Yes. You will have unlimited revisions, within reason, until you are fully satisfied with your order.

Q: In what formats do you provide my final resume?

After your approval of the final resume draft, you will receive your resume and other related documents in the following formats:

  • MS Word: This is the basic, and most widely accepted, format. The .doc format is most useful for easily printing, updating, and taking the resume with you into the interview. The Word format is also the most reader-friendly. It is always handy to have a print-friendly version on hand to take to interviews, career fairs, and for the rare occasions when an employer requests resumes in old-school ways by mail or fax.
  • PDF: The PDF is great for uploading an entire file into an Applicant Tracking System (ATS) or for emailing to a hiring manager. The PDF acts as a locked picture for the resume layout. Therefore, you can count on the document opening up and looking exactly the same, even if the person opening the file does not have the same word processing program as you.
  • ATS-optimized version: This version is quite similar to the Word format. It is likely that you may or may not notice a few minor differences, mainly design-oriented to ensure full compliance with ATS programs.

*Note: Scientech Resumes recently made the change to replace all ASCII plain text resume files with the MS Word (.doc) format. This version is meant to be used when applying for online applications. If you would like an ASCII plain text version, Scientech Resumes will create one for you at no additional charge.

Armed with these 3 formats, you can rest assured that you can present an attractive resume to any employer no matter what situation you encounter.

Q: Can I contact you while you are preparing my resume?

Absolutely! We can communicate via email, telephone, or Skype if you have any questions throughout the writing process. See the Contact tab for more information.

Q: Who actually writes my resume package?

Your resume package and any other additional services that you purchase are personally written by Kate whom you will work with throughout the entire writing process. She does not use subcontractors or outsource any projects.

Q: Can I see samples of your work?

Certainly! At this time, our samples page is currently being updated. Please contact us at kate@scientechresumes.com to request a sample.

Q: Can you guarantee my privacy?

Of course. You have my word that I will never share your personal, contact, or credit card information with anyone under any circumstances.

Q: What if I lose my resume or my computer breaks down and I cannot access it?

No worries! All of your files are backed up and stored for a lifetime unless you ask us to delete them. You can rest assured that you will always have copies of your documents available if you need them.

Q: Do you offer a resume update or a rebrand service?

Yes. Scientech Resumes offers a resume update service for returning clients at a discounted price. This discounted price is only valid if no more than 2 years have passed since we last worked together.

If the focus or the branding of your resume has changed or you are looking to transition into a new industry or change careers, please ask about our resume rebrand service. We’ll want to speak with you one-on-one to discuss your new career focus and ensure that we have all the information that we need in order to effectively position you and your expertise for the next step in your career.

Q: What is the process for your LinkedIn service?

LinkedIn services are priced according to your career level. If LinkedIn is ordered with a resume package, a discount will apply. The information that we collect during the resume consultation process will be used to write your new LinkedIn profile. 

If LinkedIn is ordered on its own, a consultation will still need to be scheduled. Once you purchase your order, you can schedule your LinkedIn consultation using the contact menu. This consultation will also last anywhere from 60 to 90 minutes. Once again, please plan in for at least 90 minutes of uninterrupted time.

Your LinkedIn profile document will be delivered to you in MS Word format and include 3 suggestions for your headline, an engaging summary that inspires the viewer to start a conversation with you, and a summary of each position (going back no further than 15 years) that illustrates your achievements and contributions.

Q: Do you upload my LinkedIn content for me?

No. Scientech Resumes creates the content for your LinkedIn profile, which you will then copy and paste into the different text boxes on LinkedIn when you go to edit your profile. Scientech Resumes does not request your LinkedIn password to log into your profile and make changes. Doing so would be a violation of LinkedIn’s terms of services.

Q: How is my LinkedIn profile different from my resume?

A common misconception about the majority of job seekers is that your LinkedIn profile is your online resume. This could not be further from the truth. While there are some similarities between your resume and LinkedIn content, LinkedIn is meant to accompany your resume and provide an additional platform for you to differentiate yourself from the competition.

When you apply for a new position, chances are greater than 95% that the recruiter or hiring manager who received your resume will google you to try and learn more about you. LinkedIn is always one of the top items that appear in a google search for someone’s name and your LinkedIn profile will most likely be the first place that a recruiter or hiring manager will visit. Therefore, it pays to have a compelling and engaging LinkedIn profile that narrates, educates, and fascinates the reader to prompt him or her to connect with you, start a conversation, and hopefully invite you for an interview. 

Scientech Resumes LinkedIn profile development service is a full service that includes the writing, strategizing, keyword optimization, focused branding, and development and improvement of your current LinkedIn profile. This service is NOT a carbon copy of your current resume and never will be. 

Can’t find what you’re looking for? Contact me here or email me directly at kate@scientechresumes.com.